100% extrafine merino wool

Machine wash 30ºC / 86ºF
Wool or delicate cycle
Wool detergent
Inside out and place it in a mesh laundry bag
Never tumble dry
Avoid frequent washing

All orders are shipped from our warehouse in Lisbon, Portugal. After your order is processed and shipped, you will receive a confirmation e-mail with a tracking number.

Our national carrier to Portugal and Spain is BATCH.
Our international carriers are DHL Express and FedEx.

Free express shipping on orders over 250€.

Returns & Exchanges: 14 days

To request a return or exchange access our Returns & Exchanges Portal.

UK & non-EU countries: Please contact us directly via e-mail support@gandaia.store

Portugal: Free returns & exchanges on all orders | Spain: Return cost 5€. Free exchanges | EU countries: Return cost 10€. Free exchanges | UK: Return cost £35. Free exchanges | Switzerland: Return cost 25 CHF. Free exchanges | non-EU countries: Return cost 30€. Free exchanges | USA: Return cost $15. Free exchanges | North, Central and South America: Return cost $35. Free exchanges | Australia: Return cost 45 AUD. Free exchanges | Rest of the World: Return cost 35€. Free exchanges | OR applies to all: customer's own shipping method as the return cost.

For more information, view our Shipping and Return & Exchanges Policies.

WhatsApp text +351 910 147 479

E-mail support@gandaia.store